|
» Testimonials
Take a moment to read what patients and families are saying
about Dr. Bergman!
Next Testimonial >
Dear Dr. Bergman,
I hope this email will reach you, whether it be through
your secretary or nurse. But I wanted to take a moment to
personally thank you on behalf of my family for all that
you have done in the past two weeks for my mother, Roberta
Aukes.
Throughout the years my entire family has tried to discuss
Mom's health problems, namely her weight, with her. She quite
often took this attempts as personal attacks, so quite often
discussion about it was set to the back burner to keep the
peace.
Then, a year ago, when I was pregnant with my twins, I was
put on light bedrest for the last month and a half of the
pregnancy. It was the first time I got even a taste of the
misery my mother must be in. Although I'm sure my discomfort
was only a fraction of what hers must be, I noticed how it
hurt to move and how the slightest activity put me out of
breath. My joints ached, I couldn't sleep and the simplest
of tasks was now a chore.
My boys arrived healthy, and when Mom and Dad came to see
them at my house, she struggled so terribly to get up the
steps into my house that I decided that peace be damned,
I was going to start to pressure her more actively about
her health so that she might see her grandkids grow.
Mom has been morbidly obese since I was quite young. People
in general do not know how to behave around someone like
my mom. They either point and laugh or just try to ignore
her entirely.
That was why I was so impressed with how your staff handled
themselves. Mom was treated like a human being, instead of
someone who just let herself go. She is terribly scared of
where her condition has taken her, and your willingness to
answer questions and shoot from the hip was so refreshing
for a family that has had terrible luck with finding answers.
To make a long story short, Dr. Bergman, you got the ball
rolling and did more for her in two weeks in terms of finding
out what might be wrong than her doctor in Waterloo has done
for her in over 10 years. I can't express enough how much
my mother and my family appreciate your work and your attention
to detail.
I knew you had to be at least decent when Tiane Meester,
as well as her mother, endorsed you as someone who would
listen and help in any way you could. But you have confirmed
their praise tenfold.
In the future when I hear one of my friends or family say
they are looking for a cosmetic surgeon, for whatever, whether
it be reconstruction of some sort or even just to look better
in a bikini, I hope you won't mind if I drop your name and
tell them what a wonderful doctor you are, as well as how
wonderful your staff is.
And if I ever save enough pennies, I hope to call you to
have some of the aftermath of my twin pregnancy tucked back
where it belongs. (haha)
Please extend our sincere gratitude to Kim as well. Over
the past years, in and out of hospitals, I've found that
there are certain types of nurses, the ones who care about
their patients and love their job and the ones who don't
care a bit and manhandle a patient to put in their eight
hours. Kim is most definitely the kind that cares, and she
is an asset to your practice.
Thanks again for all you've done.
The family of Roberta Aukes
Anita D. Aukes-Burkett
|